All product names, trademarks, brands and logos used on this site are the property of their respective owners. The depiction, description or sale of products featuring these names, trademarks, brands and logos is for identification purposes only and is not intended to indicate any affiliation with or authorization by any rights holder.
All product names, trademarks, brands and logos used on this site are the property of their respective owners. The depiction, description or sale of products featuring these names, trademarks, brands and logos is for identification purposes only and is not intended to indicate any affiliation with or authorization by any rights holder.
Personalized guidance and expert insights. Get fast and efficient help from our experienced sales or customer service teams. No question too small, nor problem too big.
Factory New product is product that is new and was sourced through our trusted network of suppliers.
Includes direct authorized product from OEM.
Also includes product that is not authorized directly from OEM, for example sourced from a distributor or other trusted suppliers.
Never powered on or used in a production environment
Includes all hardware and accessories that come with factory new version of product
Has original packaging & instructions if applicable
May or may not have original manufacturers' seal on box
Does not necesarilly include original manufacturer warranty. If original manufacturer warranty doesn't apply, Radwell's standard 2-year warranty supersedes.
Excludes unused Allen Bradley Product - see conditions "Surplus Original Packaging" and "Surplus Alternate Packaging"
NEW
Factory New product is product that is new and was sourced through our trusted network of suppliers.
Includes direct authorized product from OEM.
Also includes product that is not authorized directly from OEM, for example sourced from a distributor or other trusted suppliers.
Never powered on or used in a production environment
Includes all hardware and accessories that come with factory new version of product
Has original packaging & instructions if applicable
May or may not have original manufacturers' seal on box
Does not necesarilly include original manufacturer warranty. If original manufacturer warranty doesn't apply, Radwell's standard 2-year warranty supersedes.
Excludes unused Allen Bradley Product - see conditions "Surplus Original Packaging" and "Surplus Alternate Packaging"
SOP
Surplus Original Packaging product is product that has never been used and sourced through a surplus supplier
Never used in a production environment, but may have been powered on for testing.
No visible signs of handling, use or damage
Has original packaging if applicable
May or may not have original manufacturers' seal on box
Comes with Radwell standard 2-year warranty. Original manufacturer warranty may not apply.
Includes all hardware and accessories that come with factory new version of product
May or may not include instructions that come with factory new version of product
Product may be older date codes or series than that available direct from the factory or authorized dealers;
The products may vary as to country of origin and the language used on the packaging
Product packaging may show shelf wear
SAP
Surplus Alternate Packaging product is product that has never been used and sourced through a surplus supplier
Never used in a production environment, but may have been powered on for testing.
Product may have light superficial signs of handling, but no signs of use or damage
May or may not have original packaging. If original packaging is unavailable product will generally be packaged in aftermarket or Radwell branded packaging
May be missing hardware, accessories, or instructions that come with factory new version of product
Comes with Radwell standard 2-year warranty. Original manufacturer warranty may not apply.
Product may be older date codes or series than that available direct from the factory or authorized dealers
The products may vary as to country of origin and the language used on the packaging
Product may have any writing on the box that didn't come from OEM
REM
Refurbished product is product that has been previously used, or is unused but has cosmetic defects that would prevent it from being classified as Surplus Alternate Packaging or Surplus Original Packaging.
May have been used in a production environment
May or may not include original packaging, or original packaging may have shelf wear (in which case product may be repackaged in aftermarket or Radwell branded packaging)
Comes with Radwell standard 2-year warranty. Original manufacturer warranty may not apply.
May be missing hardware, accessories, or instructions that come with factory new version of product
Close
Price Guarantee
Radwell will beat any competitor's written repair rate by 10%.
A valid written repair rate from a valid competitor must be provided to confirm the price.
We may call the competitor or check their website to verify the lower price,
repairability, and testability of the item.
Close
New Product
Never Used Original Packaging
Never Used Radwell Packaging
Refurbished
Authorized Line
NEW
Factory New product is product that is new and was sourced through our trusted network of suppliers.
Includes direct authorized product from OEM.
Also includes product that is not authorized directly from OEM, for example sourced from a distributor or other trusted suppliers.
Never powered on or used in a production environment
Includes all hardware and accessories that come with factory new version of product
Has original packaging & instructions if applicable
May or may not have original manufacturers' seal on box
Does not necesarilly include original manufacturer warranty. If original manufacturer warranty doesn't apply, Radwell's standard 2-year warranty supersedes.
Excludes unused Allen Bradley Product - see conditions "Surplus Original Packaging" and "Surplus Alternate Packaging"
Non-Authorized Line
NEW
Factory New product is product that is new and was sourced through our trusted network of suppliers.
Includes direct authorized product from OEM.
Also includes product that is not authorized directly from OEM, for example sourced from a distributor or other trusted suppliers.
Never powered on or used in a production environment
Includes all hardware and accessories that come with factory new version of product
Has original packaging & instructions if applicable
May or may not have original manufacturers' seal on box
Does not necesarilly include original manufacturer warranty. If original manufacturer warranty doesn't apply, Radwell's standard 2-year warranty supersedes.
Excludes unused Allen Bradley Product - see conditions "Surplus Original Packaging" and "Surplus Alternate Packaging"
Surplus
SOP
Surplus Original Packaging product is product that has never been used and sourced through a surplus supplier
Never used in a production environment, but may have been powered on for testing.
No visible signs of handling, use or damage
Has original packaging if applicable
May or may not have original manufacturers' seal on box
Comes with Radwell standard 2-year warranty. Original manufacturer warranty may not apply.
Includes all hardware and accessories that come with factory new version of product
May or may not include instructions that come with factory new version of product
Product may be older date codes or series than that available direct from the factory or authorized dealers;
The products may vary as to country of origin and the language used on the packaging
Product packaging may show shelf wear
Surplus
SAP
Surplus Alternate Packaging product is product that has never been used and sourced through a surplus supplier
Never used in a production environment, but may have been powered on for testing.
Product may have light superficial signs of handling, but no signs of use or damage
May or may not have original packaging. If original packaging is unavailable product will generally be packaged in aftermarket or Radwell branded packaging
May be missing hardware, accessories, or instructions that come with factory new version of product
Comes with Radwell standard 2-year warranty. Original manufacturer warranty may not apply.
Product may be older date codes or series than that available direct from the factory or authorized dealers
The products may vary as to country of origin and the language used on the packaging
Product may have any writing on the box that didn't come from OEM
Used, Repaired & Tested
REM
Refurbished product is product that has been previously used, or is unused but has cosmetic defects that would prevent it from being classified as Surplus Alternate Packaging or Surplus Original Packaging.
May have been used in a production environment
May or may not include original packaging, or original packaging may have shelf wear (in which case product may be repackaged in aftermarket or Radwell branded packaging)
Comes with Radwell standard 2-year warranty. Original manufacturer warranty may not apply.
May be missing hardware, accessories, or instructions that come with factory new version of product
Close
Substitute Options
Radwell team verified and selected the wide range of substitute options, including our own brand Radwell Verified Substitutes sold in a factory new condition only.
